Terms Of Service
Welcome to Heelsnet! By accessing or using our website, mobile app, or services (collectively, the “Services”), you agree to comply with and be bound by these Terms of Service (“Terms”). Please read them carefully.
1. Acceptance of Terms
By using our Services, you confirm that you are at least 16 years old (or the age of majority in your jurisdiction) and agree to these Terms. If you are accessing the Services on behalf of a business or entity, you represent that you have authority to bind them to these Terms.
2. Account Registration & Responsibilities
- Account Creation: Provide accurate, current, and complete information when registering. You are responsible for safeguarding your password and account activity.
- Account Termination: We reserve the right to suspend or terminate accounts for violations of these Terms, fraud, or inactivity exceeding 2 years.
3. Orders & Payments
- Pricing & Availability: Product prices and inventory are subject to change. While we strive for accuracy, typographical errors or out-of-stock items may result in order cancellation.
- Payment: We accept major credit cards and digital wallets via secure PCI-compliant gateways. You authorize us to charge the total amount (including taxes, duties, and shipping) upon order confirmation.
- Customs & Duties: International orders may incur additional fees; buyers are solely responsible for these charges.
4. Intellectual Property
- Ownership: All content (logos, designs, patents like CloudFlex® and AdaptiveArch™, and sustainability certifications) is owned by Heelsnet or its licensors. Unauthorized use is prohibited.
- Limited License: You may access and use the Services for personal, non-commercial purposes only.
5. User Conduct
You agree not to:
- Engage in fraudulent activity, including misuse of promotions, returns, or payment methods.
- Reverse-engineer, scrape, or disrupt the Services’ functionality.
- Submit false reviews, infringing content, or harmful code.
6. Disclaimer of Warranties
Our Services and products are provided “as is” without warranties of any kind. While we prioritize quality and sustainability, we do not guarantee uninterrupted access, error-free operation, or suitability for all uses.
7. Limitation of Liability
Heelsnet shall not be liable for:
- Indirect, incidental, or consequential damages (e.g., lost profits, data breaches).
- Third-party actions (e.g., carrier delays, customs issues).
- Total liability for any claim related to the Services shall not exceed the purchase price of the product in question.
8. Sustainability Commitments
- Circular Initiatives: Participation in recycling or carbon-neutral programs may require adherence to specific guidelines (e.g., returning items undamaged).
- Blockchain Transparency: Data tied to sustainability metrics (e.g., recycled materials) is stored on blockchain for public verification but cannot be altered by users.
9. Termination
We reserve the right to terminate your access to the Services at any time, with or without cause. You may discontinue use at any time by closing your account.
10. International Use
- Governing Law: These Terms are governed by the laws of the State of New York, excluding conflict of law principles.
- Compliance: Users are responsible for adhering to local laws, including import/export restrictions and data privacy regulations (e.g., GDPR, CCPA).
11. Dispute Resolution
- Negotiation: Parties agree to attempt informal resolution within 30 days before escalating.
- Arbitration: Claims not resolved informally shall be settled by binding arbitration under ICC, conducted in the State of New York. Class actions are waived.
12. Modifications
We may update these Terms to reflect operational changes (e.g., blockchain integration) or legal requirements. Material changes will be notified via email or website notice 30 days in advance. Continued use constitutes acceptance.
13. Contact Us
For questions or disputes, contact:
- Legal Team: [email protected]
- Address: 405 S. Main Street,Moscow,ID 83843-1525
Our Commitment: Aligned with our mission to "Elevate Every Step, Responsibly," these Terms ensure clarity, fairness, and accountability while fostering trust across our global community. Thank you for partnering with us on this journey.